Help & Support

We offer several convenient ways to get the help you need. Whatever it takes to assist you, we’re here. 24/7.

FAQ's

Service questions & answers are presented here in the FAQs area.

Visit the FAQ’s

Account Questions

Questions or quick links to your cable account and email account.

Account Questions

Chat with us

Chat with a Mid-Hudson Cable agent and get the fastest answers to your questions.

Email Us | Call 1.800.342.5400

Account & User Guides

System status

  • All services are ok.

    If you are experiencing a service outage, please call our office at 1-800-342-5400.

    Report an Outage

Account issues